When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable

A team that embraces accountability:

  • Ensures that poor performers feel pressure to improve.
  • Identifies potential problems by quickly questioning one another’s approaches without hesitation.
  • Establishes respect amongst team members who are held to the same high standards.
  • Avoids excessive bureaucracy around performance management and corrective action.

‘Some people are hard to hold accountable because they are so helpful. Others because they get defensive. Others because they are intimidating. It is not easy to hold anyone accountable, but you have to….’